| B2T offers end-to-end outsourcing solutions. Our offerings are
structured along expertise based industry verticals and specialized
horizontal service offerings.
Our customer service processes are customized specifically to
client requirements and follow a structured process flow that provides
the customer seamless service delivery and monitoring.
Our Call Center
- B2T boasts of a well-equipped, state-of-the-art call center.
- Currently a 30-seater (functioning over multiple shifts), poised for expansion manifold, in the near future.
- Specific skill-sets from varied technical & non-technical backgrounds (Engineers, MBA’s, MA’s etc).
- Proficient in neutralized, American and European accents.
- Work across all shifts.
- Highly motivated, enthusiastic & disciplined.
- Excellent business communication skills
- We nurture & empower skilled individuals.
- Product, Process & Accent neutralization Training is imparted regularly at periodic intervals.
- Training includes in-house sessions as well as with external trainers.
- Constant performance appraisal to identify problem areas and improvise on the same.